GUEST   COMMENTS	We always ask our guests to give us feedback about their stay at Cottage Row Carlsbad by answering a few questions or putting in writing a text in their own way and here you will find some of the comments. (All postings were authorized by our guests to be placed in our website).   Thank you ALL for your kind words and for helping us to improve our facilities and services.   We truly appreciate your business and wish you all the best. 1. How was your cottage and general experience at Cottage Row Carlsbad? I loved being at Cottage Row Carlsbad. Not only was Isabel super friendly and always there to help with whatever I needed, she helped build friendships with others because I was there all alone. The housing and overall view at CRC is so beautiful and I am so glad I came here. 2. Would you recommend Cottage Row Carlsbad to a friend? Of course! 3. Is there anything we can do to improve the experience at Cottage Row Carlsbad for our clients? The only thing that was that I wish there were something in the shower to hold body wash and shampoo. Everything else was perfect. Thank you! Sabrina Dellinger, USA Response from Cottage Row: Dear Sabrina, Thank you very much for your great feedback. We are thankful we have guests like you that help us improve our facilities for your benefit and the benefit or other guests. The unit that you stayed at, was the first unit that we adapted for handicap. That was a detail that was missing until after your feedback. We are pleased to inform you that we just install two shelves in that bathroom! Thanks again for your feedback and support. Sincerely, Isabel Canzoneri, Manager 1. How was your cottage and general experience at Cottage Row Carlsbad? Very Good! I could not have been any better. 2. Would you recommend Cottage Row Carlsbad to a friend? Absolutely! 3. Is there anything we can do to improve the experience at Cottage Row Carlsbad for our clients? No parking is perfect, Property manager is very attentive and personable, condo is clean and set up perfectly for a person in a wheel chair. The patio is wonderful the location is perfect and views are spectacular! thank you again! Michelle Cole and Kolter Beneitone Cottage Row is one of the most approachable and easy to deal with property providers available in Carlsbad. My family moved from another country and we had to make pre-arrival arrangements for accommodation. None of the property dealers we approached gave us confidence that we can easily find something in time for our arrival. Cottage Row was very good communication wise - accessible by emails, online payment system is very easy to use. This was a perfect solution for us as we didn't have to run through credit checks and tie-in to long-terms 6months or 1year contracts, especially being residents of another country and having no formal records in the USA. The management running this place is very professional, open minded and helpful with different things/issues. Being a foreigner, this is the most easy choice especially for those coming to Project Walk from different country or from far away state. A.K – London, UK Thanks for the great stay at Cottage Row Carlsbad. Our cottage was perfect, very accessible for my wheelchair. The large spacious rooms are easy to maneuver and I love the huge roll-in shower. We spend many afternoons on our sun-shaded patio. With the apartment being fully furnished, including everything needed for the kitchen, all we had to bring was our cloths. Thanks for your wonderful California hospitality and I look forward to staying with you on our next trip. H. S. – U.S.A. Hi Isabel, Just wanted to let you know how much we enjoyed our stay at Cottage Row Carlsbad. We especially enjoy the patio, the privacy, and ease of use of the handicap accessible bathroom. I would definately recommend Cottage Row to a friend. As far as use for a Project Walk client we found everything to be of easy access. As far as improving possibly some updates in the kitchen, but otherwise everything was great. We will definitely be back. Thanks, Anita and Nick – U.S.A 1.- The experience in Cottage Row was very satisfactory for all members of my family. It is close of the Project Walk and for the main mall, and very easy to drive to San Diego Downtown so in general very good. 2.- Yes I will. (recommend Cottage Row to friends) 3.- We asked for a standard house, but it was not available, so we need to stay in a smaller facility, not matter that the price is reduced, could be better for us to get a stand room instead of the one that we used. But of course with more time in advantage making the next reservation could be possible to get one. So in general very good and the attention of the Manager Isabel was excellent. Thanks again. Jose Manuel Carranco – Mexico 1. How was your cottage and general experience at Cottage Row Carlsbad? It was a very good experience, and we want to thank Isabel for her helpful presence 2. Would you recommend Cottage Row Carlsbad to a friend? Absolutely Yes Gina and Paolo - Italy We had a very good stay at cottage row. I think the location is excellent and the features like the air-conditioning, wifi and tv's were really good. I would recommend it to anyone that is going to Project walk. There were a few things that we had to buy for the place to make it work for us like the shower chair was way too hard and wasn't doing my skin any good so i brought a padded toilet seat and cable tied it to the top. Also in the roll in shower there wasn't any place to put soap or shampoo so we also brought a hanging shelf set up for that and we also got a clothes horse for drying our clothes instead of using the dryer all the time. I hope my suggestions have helped. Thank you. Scott Leibelt – Australia Response from Cottage Row: Hi Scott! Thank you very much for your quick feedback. We will certainly take into consideration all your comments. Your comment about the shower wheelchair took us by surprise as we thought the model we've chosen was the best option for our clients. I'm glad you found a way to relieve our skin through a padded toilet seat. The units 1426 and 1428 were the two first to have the bathroom roll in shower, therefore, more likely to be faulty. I'm proud to tell you that our newer units has either a built-in on the wall a space for shampoo/soap or a tower for those products. I will ask an approval to buy a hanging shelf for those two units. Thank you! As far as horse for drying the clothes, we believe the dryer would be more functioning for our clients. We will keep that in mind though. Thanks again.